Pushed to gitlab Rank and Philia Key Donation Issue?

Discussion in 'Donator Ranks' started by ThatThingAshi, Jul 16, 2017.

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  1. ThatThingAshi

    ThatThingAshi New Member Registered

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    I just purchased the "Groovy" rank for survival and have only received some of the items/abilities listed. I don't know if this is a glitch or was meant to happen but I am slightly upset.

    I am still yet to receive; Corbacash, /fix, /ptime and the stated keys.

    I also purchased the "50 cosmetic keys" for Philia Survival and have not heard anything of it....?
     
  2. Alice

    Alice Forums Overseer/Supporter Staff Member Forums Overseer Registered

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    Any of these perks are only for Lothar.
     
  3. ThatThingAshi

    ThatThingAshi New Member Registered

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    And the cosmetic keys?
     
  4. Xavier

    Xavier Member Registered

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    The keys should have been there and the corba cash, however the perks are lothar only. im sure staff is looking into it. it was probably a internal error and will be dealt with
    sorry to interfer
    -Kirito
     
  5. Aylin

    Aylin Global mod Staff Member Moderator Server Moderator Registered

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    @Xavier The corbacash and the keys listed are also only for Lothar. We have reported to Ergo that it would help a lot to have it more clear on Buycraft which of the perks is for which server.

    @ThatThingAshi You bought the cosmetic keys separate but not receive them? Or do you mean you still can't use them? If it is the first, please send your emailadress to me or Alice so we can have an admin confirm it so they can be given to you. Do not reply here with your emailadress, but start a conversation here on the forums with Alice or me
     
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  6. Xavier

    Xavier Member Registered

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    Ok that makes sense. sorry to interfere.
    -Kirito
     
  7. Mrpington_III

    Mrpington_III Global Mod Staff Member Moderator Server Moderator Builder Events Registered

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    The survival servers all have different rank perks now and they need to be separated in buycraft, at the moment I think only lothar perks are described which leads to confusion. Be sure to check the boards at spawn to see what you have for the different servers. Sorry for the confusion and this has been reported to ergo. Going to lock this post for now if you haven't already be sure to start a convo with one of the staff here so we can get the cosmetic keys sorted (need your email so an admin can confirm the purchase and fix). Thanks for reporting.
     
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